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About Rob Rush

Rob RushRob Rush

Rob Rush is a Deloitte Advisory Managing Director, Deloitte & Touche LLP, and Managing Director of LRA by Deloitte. With more than 30 years of experience, Rob is a pioneer in the Customer Experience Measurement arena and helps shape strategy, awareness and process, and implements innovative services for clients in diverse industries. Rob is a contributor to a variety of trade magazines and actively participates in industry associations.

Phone: (215) 449 - 0301
Email: robrush@deloitte.com

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Delivering On Your Brand Promise
December 2016 - In every industry today, businesses and consumers are bombarded with an overwhelming choice of products and services. A distinctive and well-executed brand promise can cut through the clutter and drive intense customer loyalty and increased revenue. In short, a brand promise has the potential to make or break a brand. Read Article...

About Our Authors