Club Insider

About Dr. Gerry Faust

Dr. Gerry FaustDr. Gerry Faust

(Dr. Gerry Faust is one of the country's most popular business speakers and business strategy experts. His career has included founding several successful companies, professorships at the Universities of Texas, Illinois and UCLA, and consulting to hundreds of organizations, big and small, public and private, around the world. He is the developer of a family of comprehensive organizational assessments including two specifically designed for the health club industry. Founder of the first Club Executive roundtable, he has made a major contribution to the professionalization of club management and the success of many in our industry. His latest video series, Driving to Prime, is a must have for CEOs and Executive teams everywhere.

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Previous Articles

Showing 1 - 15 of 15 Articles

About Our Authors

A Look in the Mirror

August 1995 - Read Article...

Club Sales, Service and Management Courses Offered by MentorU

June 2000 - Read Article...

Is It Lonely At The Top?

April 1999 - Read Article...

Knowing Your Customers
The Key To Products, Services Promotions and Organizations That Work


August 1999 - Read Article...

Management Styles
Or, Why Sometimes Working Together is So Difficult - Part I


February 2017 - In my Club Insider article published in the September 2016 Edition, I discussed the Four Roles of Management, which are critical to an organization's success in both the short and long term: Produce Results; Administer; Entrepreneur; Integrate. Now, it's time to discuss the related concept of management personalities, or if you will... management or work styles. Read Article...

Management Styles
Or, Why Sometimes Working Together is So Difficult - Part II


March 2017 - Let's take a deeper look at each of the four management styles: "P" - Producers: There are people who, by personality, are just born to "P." These are results-oriented people who take pride in being hard workers. They are focused on achieving goals. Management by objectives is an approach that really works for them. They come to work early, leave late and generally carry work home with them even if they won't get a chance to work on it. Read Article...

Organizational Life Cycles

January 1999 - Read Article...

Responsible Managers Get Results

June 1998 - Read Article...

Responsible Problem Solving

November 2000 - Read Article...

Responsible Problem Solving

January 1997 - Read Article...

Team Member Motivation and Retention

December 2016 - There is no doubt that a key asset of any club is its people. Besides the specific service they provide, the people are a major factor in determining the club's atmosphere, its energy, its feeling of connection and belonging. But, how do we get the most out of those people? What causes our people to come to work every day with a sense of ownership, driven to give that great service and to do what it takes to help produce great results for both the members and the club? Read Article...

The Four Critical Roles of Management

September 2016 - This is the first in a series of articles that will present an integrated set of conceptual models that have proven, over the years, to be extremely robust and powerful in helping business leaders better understand, manage and lead their organizations. They are based on research and application with hundreds, if not thousands, of organizations around the world. We will start with a discussion of the four critical roles of management. Read Article...

The Importance of Loyal Customers

June 1996 - Read Article...

The Life Cycle of an Organization
The Growing Phases


June 2017 - All organizations go through predictable phases of growth and decline. At each phase of this life cycle, organizations have predictable problems, strengths and weaknesses. In order to succeed over time, an organization must change and adapt. It must overcome the challenges of one phase and make the changes needed to move into the next phase. These phases are similar, no matter what the industry or the type of organization. In fact, this model has been applied to understand the growth and development and decline of organizations of all kinds, including churches, non-profit organizations, industries and businesses, government agencies, states and countries. Read Article...

When Empowerment Really Works

August 1998 - Read Article...

About Our Authors