Club Insider

Norm's Notes for December 2018

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Happy Holidays and New Year!Happy Holidays and New Year!

Hello Everybody! This is your Publisher and Tribal Leader Since 1993 checking in! YAHOO! We've made it to our 300th monthly edition, and Justin and I want to say THANKS to you all and to express from deep in our hearts our very sincere APPRECIATION to you all for reading Club Insider!

Is America a GREAT Country or what? Watching America celebrate the life of PRESIDENT GEORGE HERBERT WALKER BUSH and send him to Heaven with nothing short of World Class services in Washington, D.C. and Houston, Texas makes me very proud to be an American and so honored and proud to have been able to pay tribute to him here in Club Insider.

May President Herbert Walker Bush Rest In Eternal Peace. It's not often that one gets to meet in person a man, who at the time, was Vice President of the United States and then went on to become President of the United States of America in 1988. I had that once in a lifetime experience at my Downtown Athletic Club in Atlanta back in '88, and I've shared a little bit of that experience with you all on Page #6 in my "Insider Speaks" writing this month. GEORGE H.W. BUSH never hated anyone, and my tribute to him shares some thoughts about how he lived his life thinking of, caring about and serving others. What a great example he was for all of us. May President Herbert Walker Bush Rest In Eternal Peace.

Justin and I want to extend our most sincere Thanks and Appreciation to our Club Insider Advertiser Team and to our terrific Contributing Author Team. We also want to say Thanks to everybody involved at our printer, the wonderful 118-year-old company called Walton Press in Monroe, Georgia. Justin did another great job on this year's 2018 In Review Cover Story, which we produce each year for our December edition. Also, Justin and I have teamed up to produce Part II of our Cover Story on Jim Worthington's 40th Anniversary of his Newtown Athletic Club. Contained in that very special Part II is a great interview Justin did with LINDA MITCHELL, a/k/a The "Queen" of The Newtown Athletic Club, while he was at Jim's Newtown Athletic Club attending the 40 Anniversary Celebration on November 3rd and 4th (See Page #3 for both stories).

Congratulations to CHRIS RONDEAU, CEO, and his entire Planet Fitness Team, as they were honored by Newsweek Magazine with the ranking of #1 on the publication's inaugural 2019 list of America's Best Companies for Customer Service. The magazine explained that The America's Best Customer Service 2019 ranking was identified in an independent survey from a sample of more than 20,000 U.S. customers who were asked whether they would recommend brands to friends or family and assessed brands in quality of communications, technical competence, range of services, customer focus and accessibility. This is what Chris Rondeau had to say about this nice honor for his company:

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