Club Insider

About Norm Cates

Norm CatesNorm Cates

Norm Cates, Jr. is the Founder of Club Insider, now in its 30th year of publication, and its Tribal Leader Since 1993. He is a 50-year veteran of the health, racquet and sportsclub industry. As IHRSA’s First President and a Co-Founder of the Association with Rick Caro and five others, in 1981; the 2001 DALE DIBBLE Distinguished Service Award winner, one of IHRSA’s highest honors; and Club Industry's Lifetime Achievement Award winner in 2017, Norm Cates, Jr. is a highly decorated veteran who cares about you. And, he wants to hear from you.

Phone: (770) 635 - 7578
Email: Norm@clubinsideronline.com

Previous Articles

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"Attitude is Everything!"
May 1996 - Read Article...

"In Touch" With Jeramy Fishel
February 2018 - Jeramy Fishel, Co-Founder of Instinctive Insights, was born and raised in tech-heavy Seattle, and he was involved in several startups before relocating and joining a pioneering, data-driven marketing company in Cincinnati, Ohio in 2000. After nearly a decade of impressive growth, he went on to manage global market research studies for dozens of Fortune 500 companies and led an international technical sales team for Microsoft. In 2013, Jeramy co-founded Instinctive Insights in Columbus, Ohio. His technical skills, passion, diverse marketing, research and sales experience --the ability to think as both a data scientist and a marketer-- produce unique perspectives and measurable results. Read Article...

"Insider Speaks"
Dealing With Active Shooters in Your Club and Elsewhere

December 2015 - Since the first attack on the World Trade Center in 1993, our beautiful America has also been hit by a series of warlike efforts including bombings overseas and even in the U.S. Then came 9/11/2001 when the World Trade Centers came down, and it became clear that America had a real fight on its hands with lunatics. Since then, and in particular for the last two to three years, Americans and people around the world have become subject to attacks of all kinds in all kinds of places... with the latest ISIS attack in Paris, France and then just this month with the ISIS-inspired San Bernadino, California massacre. Read Article...

"Insider Speaks"
The JOY of Football

August 2019 - The game of football is not for the faint of heart. In fact, the game of football became what it became in America because it taught those like me, young American men who had started playing the game when we were 9 or 10 years old and played the game for 13 years, how to deal with adversity and pain. It also taught us all how to be very dedicated and determined when trying to achieve a goal in life. Football also taught all of us who played the game a deep work ethic that, in all cases I'm aware of, has lasted for a lifetime. These are work ethics that my son, Justin, my partner in Club Insider, and I learned and retained from our very valuable experiences playing football. Read Article...

"Insider Speaks"
Lloyd Gainsboro Shares Important Thoughts

December 2022 - Back in 1981, I was honored to be involved in the creation of IRSA and to be elected by the Board of Directors to serve as the Association's 1st President. Rick Caro and I cofounded the Association along with several others, Lloyd Gainsboro, Nick Cotsidas, Dick Trant, Todd Pulis, the late Dale Dibble and the late Tim Richards. Recently, I caught up with Lloyd, and he had a lot to say. The following is from Lloyd Gainsboro in his own words... Read Article...

"Leaving Fat City"
An Introduction

February 2002 - Read Article...

"Make It Fun!"
June 1997 - Read Article...

"Really Nice People"
April 1995 - Read Article...

"Sleeping With The Devil"
A Book Summary

October 2003 - Read Article...

"Some" Of America's Most Successful Clubs
Part I

January 1998 - Read Article...

"Some" Of America's Most Successful Clubs
Part II

February 1998 - Read Article...

"Younger Next Year" To Grow Your Club Membership
Neal Boortz Hosts Power Lunch With Authors Chris Crowley and Dr. Henry S. Lodge - Part II

December 2007 - Read Article...

"Younger Next Year" To Grow Your Club Membership
Neal Boortz Hosts Power Lunch With Authors Chris Crowley and Dr. Henry S. Lodge - Part I

November 2007 - Read Article...

$95 Million!
July 1995 - Read Article...

10 Years and Counting!
November 2002 - Read Article...

13 Years And Counting!
October 2005 - Read Article...

15 Years and Counting!
I Am Thankful For...

November 2007 - Read Article...

1994 In Review and 1995 Predictions
Part II

January 1995 - Read Article...

1994 In Review and 1995 Predictions
Part I

December 1994 - Read Article...

1995 Club Insider Honor Roll
January 1995 - Read Article...

1998 In Review
January 1999 - Read Article...

1999 In Review
December 1999 - Read Article...

2 Years!
December 1995 - Read Article...

20 Years!
November 2012 - 20 Years! WOW! This is the first edition of our 20th year, and I'm so pleased to be writing this for you on this special occasion. WOW! 20 Years! My, oh my, how time does fly! Who do you love? After nearly 40 years in the health, racquet and sportsclub industry, including the past 19 years as Publisher of Club Insider, I've come to one very important conclusion. My conclusion is that the paramount question you and everyone in our industry needs to be sure we know the answer to is, "Who do you love?" Read Article...

2001 In Review
December 2001 - Read Article...

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